Privacy Policy

At Success Forge, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, register for our courses, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information from you:

Personal Information

Full Name
Email Address
Mobile Number
Billing Address
Payment Details (processed securely through third-party payment gateways)
Course Enrollment Information

Technical Information

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

Register you for our courses.
Process your payments securely.
Provide access to online course content.
Share Google Meet links for live classes.
Send course updates, notifications, and important announcements.
Respond to your questions and support requests.
Improve our website and learning experience.
Prevent fraud and unauthorized access.
Comply with applicable legal requirements.

3. Payment Information

All online payments are processed through secure third-party payment gateways such as Razorpay.

Success Forge does not store your debit card, credit card, UPI PIN, CVV, or banking credentials on its servers.

Payment information is handled according to the security standards of the payment gateway provider.

4. Cookies

Our website may use cookies to:

Improve website functionality.
Remember your preferences.
Analyze website traffic.
Enhance user experience.

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

Payment gateway providers.
Google Meet and other online learning platforms.
Email and SMS service providers.
Website hosting and technical service providers.
Government authorities when required by law.

These third parties are authorized to use your information only for providing services on our behalf.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Course Communications

By enrolling in our courses, you consent to receive:

Course-related emails
WhatsApp messages
SMS notifications
Live class reminders
Assignment and certification updates

You may unsubscribe from promotional communications at any time. However, important transactional and course-related communications will continue to be sent as necessary.

8. Third-Party Links

Our website may contain links to third-party websites or services.

Success Forge is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are intended for individuals aged 18 years and above.

If a student under the age of 18 wishes to enroll, parental or guardian consent is required.

We do not knowingly collect personal information from children without appropriate consent.

10. Your Rights

You may request to:

Access your personal information.
Update or correct inaccurate information.
Request deletion of your personal data, subject to legal and operational requirements.
Withdraw consent for promotional communications.

To make such requests, please contact us using the details provided below.

11. Data Retention

We retain your personal information only for as long as necessary to:

Provide our educational services.
Maintain student records.
Comply with legal obligations.
Resolve disputes.
Enforce our agreements.

12. Changes to This Privacy Policy

Success Forge reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with the revised “Last Updated” date. Continued use of our website after changes are published constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Institute Name: Success Forge

Email: info@successforge.in

Phone: +91 8887959791

Business Address: Adarsh Vihar, Buddheswar, Lucknow, Uttar Pradesh

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM